Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
1. Return Eligibility
Items must be:
- Unused and in original condition
- Returned with original packaging
2. Return Timeframe
Returns must be requested within 7 days of delivery.
3. Refund Process
Once your return is approved and received, refunds will be processed within 4 working days to your original payment method.
4. Exchanges
We offer exchanges for defective or damaged items, subject to availability.
5. Damaged or Defective Products
If you receive a damaged item, contact us within 48 hours at with photos for quick resolution.
6. Non-Returnable Items
Certain items (e.g., personal use products, clearance items) may not be eligible for return.
7. Return Shipping Costs
Return shipping costs are:
- Covered by us (if product is defective), or
- Paid by the customer (for other returns)